v4.0.2 Release

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Platform Updates
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By
Nicolette Mtisi

SnapRefund v4.0.2 is Live

Payment Detail Page, Transaction History Improvements, and Platform-Wide Reliability Updates

Version 4.0.2 introduces a dedicated payment detail page for deeper payment visibility, simplifies the Transaction History experience, improves settlement time estimates, and delivers meaningful reliability improvements across ClaimsSnap and AgentSnap.

ClaimsSnap Updates

Payment Detail Page  Transaction History rows are now clickable and open a dedicated payment detail page for each payment. The page provides a visual journey flow, granular timestamps, and source and destination details, with available actions such as cancel and re-send included where applicable. Each detail page has a unique URL, making it easy to share or deep-link directly to a specific payment. A copy URL option has also been added to the Actions column in Transaction History.

Settlement Time Estimates Improved  ClaimsSnap now provides more accurate predictions for anticipated payment settlement times. Improved estimates appear on the payment detail page, all payment confirmation pages, guest checkout when a cashed-out payment link is revisited, and when hovering over in-transit statuses in Transaction History.

Transaction History Simplified  Several columns have been removed from the Transaction History table now that the same information is accessible directly from the payment detail page. The table now displays only the most relevant columns, reducing visual clutter and improving readability.

Transaction History Column Widths  Long cell values such as business names no longer cause the Transaction History table to overflow horizontally. Word wrapping is now applied so the table always fits within the user's screen without horizontal scrolling.

ACH Unavailable Copy Updated  When a payment method is restricted due to fee proportion, the message now reads: "This payment method is unavailable for amounts less than $1.58 due to fees."

Paper Check Status Label Updated  The paper check status previously displayed as "Waiting for approve" now correctly reads "Awaiting approval."

Payment Failure Notifications  Senders are now automatically notified when a payment fails. Owners, Admins, and Claims role users receive an email after a refund is issued, including the failure reason, recipient email, memo, original send date, source bank, and payment amount.

Guest Cash OutPayment Method Display  Payment method selection boxes during guest cash outfor pending payments now display correctly and are properly centered.

Recipient Banks in Direct Payment Flow  Previously saved recipient bank accounts now display correctly in the direct payment flow. All saved banks appear as selectable options as expected.

Verification Email Delivery  New claimants receiving a payment from a business sender now receive their email verification link without needing to manually request a resend.

Business Account Sign-Up  Users completing the business account sign-up flow now proceed directly into their account upon completion without any interruption.

Approver Pending Payment Flow  Adding approvers to a pending payment now completes without any unexpected interruptions.

Payment Updates

Payment Method UI Consistency  The controls for enabling real-time and digital wallet payments have been updated to provide a consistent experience across both options.

Wallet Page Experience  Navigating to the Wallet page now loads cleanly regardless of which payment methods are enabled for your account.

Summary

Version 4.0.2 introduces the new payment detail page for deeper payment visibility, delivers more accurate settlement time estimates, simplifies the Transaction History experience, and strengthens reliability for senders and recipients across ClaimsSnap and AgentSnap.

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