As Seen In

Key benefits for every need 🔑

ClaimsSnap: Digital claim payment workflows with multi-party approvals, mortgagee integrations, and direct bank disbursements.

‍AgentSnap: Automated agency billing, premium collection, and auto-remittance to carriers.
‍
‍Fast, Secure & Compliant: PCI-DSS and SOC-level security built for insurance workflows.

AICPA SOC
User portrait iconUser portrait iconUser portrait icon

Trusted by industry-leading companies

SnapRefund

Automate Insurance Claim and Premium Payments for Carriers, TPAs, MGAs & Agents
‍
‍
SnapRefund is a unified digital insurance payments platform that helps carriers, third-party administrators (TPAs), managing general agents (MGAs), and insurance agents automate claim disbursements, agency billing, and premium remittance; eliminating manual processes, reducing costs, and accelerating payouts without replacing existing core systems.

Get to know the talented individuals

behind SnapRefund’s success.

Cody Eddings

Co-Founder & CEO

Cody Eddings is a lifelong entrepreneur and engineer. Born and raised in St. Louis, he graduated from Lehigh University with a B.S. in Computer Engineering and has built apps for fortune 500 companies and startups alike.

Cody is a 3rd time founder and previously served as Lead Android Engineer at URBN.

Cody loves helping insurers and producers automate their payment workflows, driving higher profitability and efficiency across the value chain.

In his free time, he loves spending time with his dogs, hiking, and playing strategy games.

Anis Taylor

Co-Founder & COO

Anis Taylor is the Co-Founder and COO of SnapRefund, where he combines more than 20 years of product development expertise with a Master’s degree in Blockchain and Digital Currency.

Passionate about driving innovation with purpose, Anis continues to shape the future of insurance payments, making transactions faster, smarter, and more efficient.

Fast. Simple. Secure.

AgentSnap is an agency-billing and policy binding platform for insurance Agents, existing within SnapRefund’s portfolio of synergistic insurance technology.

1

Invoice Customers

Use the AgentSnap dashboard to generate invoices and send a secure payment request link to your policyholders.

dollors are the base

2

Collect E-Signatures

Upload documents and collect signatures.

Easily attach documents to your invoices.

3

Auto-Remit Premiums

AgentSnap securely monitors payment settlement into your bank account, then automatically remits your customer’s payment to the insurer for you.

digital assets

Choose the right plan for your business

Basic

Start small

$15 / Monthly

Start free trial
  • Essential chatbot capabilities to get you started
  • Communicate in 10+ languages
  • Seamless connection with platforms like WordPress and Shopify
  • Up to 1,000 monthly conversations

Pro

Scale your capabilities

$85 / Monthly

most popular

Explore Live Demo
  • Advanced automation and customization tools
  • Communicate in 50+ languages
  • Compatible with all major platforms and CRMs
  • Up to 10,000 monthly conversations
  • In-depth insights with exportable reports

Enterprise

Do more with enterprise

$125 / Monthly

Start free trial
  • Full access to all functionalities
  • Communicate in 100+ languages
  • Tailored solutions for unique business needs
  • No chat limits—scale as needed
  • Priority assistance and personalized onboarding
  • Deep learning-powered analytics for actionable business strategies

Basic

Start small

$10 / Yearly

Start free trial
  • Essential chatbot capabilities to get you started
  • Communicate in 10+ languages
  • Seamless connection with platforms like WordPress and Shopify
  • Up to 1,000 monthly conversations

Pro

Scale your capabilities

$65 / Yearly

most popular

Explore Live Demo
  • Advanced automation and customization tools
  • Communicate in 50+ languages
  • Compatible with all major platforms and CRMs
  • Up to 10,000 monthly conversations
  • In-depth insights with exportable reports

Enterprise

Do more with enterprise

$100 / Yearly

Start free trial
  • Full access to all functionalities
  • Communicate in 100+ languages
  • Tailored solutions for unique business needs
  • No chat limits—scale as needed
  • Priority assistance and personalized onboarding
  • Deep learning-powered analytics for actionable business strategies

Our happy customers

Discover how carriers, Managing General Agents, and Third Party Administrators are taking the effort out of their payment operations and settling payments worldwide with an elegant UX.

“Together with ClaimsSnap, we’re making power resilience accessible, rewarding, and sustainable for agents and the clients they serve.”

Wendy Boe

Chief Compliance Officer

Your Centinel

your assets

"ClaimsSnap has helped us level up our customer experience. Previously painful and time-consuming reimbursement processes are now a delightful customer experience thanks to the software they've built."

Nestor Solari

Co-Founder & CEO

Sigo Seguros

“In forming this partnership, we were excited that ClaimsSnap offers a reliable claims processing service that excels in both technology and ease of use. Together, we’re committed to delivering seamless, efficient solutions that give families more time to focus on what matters most—caring for their pets—while we handle the rest.”

Joshua Snead

CEO

Rainwalk Pet insurance

"ClaimsSnap is such a great solution! It helps us simplify and streamline our claims process so we can focus on keeping our customers happy, retained and on track to generational wealth."

Joah Spearman

Founder & CEO

TenYour

Frequently asked questions

Find answers to common questions about ClaimsSnap.

What does each Payment Status mean?
What does each Payment Status mean?
Why am I seeing "Action Needed : Document"?
How do I opt out of email communication?
As a consumer, what are the benefits of using SnapRefund?
How secure is ClaimsSnap?
What is Plaid?
How long can a reimbursement stay in a recipient's account?
Will reimbursement always be received in full?
Do I need to confirm my details each time a reimbursement is available?

More questions?
Let us know at: support@snaprefund.io

Your bank dashboard was built to move money. ClaimsSnap was built to pay claims.

Bank dashboards have no concept of mortgagee approvals, multi-party routing, prompt payment compliance, EOB & document mailing and digital delivery, or branded policyholder communication.

ClaimsSnap adds all of that on top of your existing bank. You keep your accounts, your yield, and your banking relationships while augmenting insurance-specific workflows on top of them.

No. SnapRefund purpose-built ClaimsSnap and Agencies for the carriers, MGAs, TPAs, and agencies that enterprise platforms often ignore.

Regional & mutual carriers, niche MGAs, specialized TPAs, and small family agencies that need modern payments without a six-month project or a six-figure budget are well supported within SnapRefund.

Flexible, transaction-based pricing and discounted pilots mean you can prove value before committing.

No. ClaimsSnap integrates directly into your existing CMS via API or pairs with it through a no-code dashboard. No rip-and-replace, large data migration, or complex internal IT projects required.

API implementation takes less than a day and most customers are fully live in under two weeks.

  • Awaiting-sign-up
  • Awaiting-cash-out
  • In-transit
  • Settled
  • Canceled
  • Failed

In your Transaction History you’ll see all of the payments you’ve sent and received.

As your payments travel within ClaimsSnap you’ll find the status updates in real-time. There are six potential statuses:

Check out what each status means below.

Event
Payment sent
Sender cancels payment before cash out
Recipient cashes out
Transaction completed within banking or card network
Transaction failed within banking or card network
Transaction canceled within banking or card network
Payment Status
Awaiting-sign-up or Awaiting-cash-out
Canceled
In-transit
Settled
Failed
Canceled

Opting out of communication is easy!
Navigate to Preferences (click the hamburger menu tray if you're on mobile).
From here, you can choose which communication channels are allowed.

Security is at the center of SnapRefund.

ClaimsSnap and AgentSnap hold SOC 2 Type II attestation and PCI DSS compliance. All data is encrypted and tokenized where possible. Sensitive payment data is never stored on SnapRefund's servers. SnapRefund's infosec team conducts regular penetration testing and monitors platform usage 24/7.

Additionally, role-based Identity Access Management (IAM) and full audit trails help you manage access and keep your data secure.

ClaimsSnap supports ACH, RTP (real-time payments), Venmo & PayPal, paper checks with four shipping speeds from FedEx® Next Day to USPS Regular, and cross-border payments to 202 countries in Dollars, Pounds, and Euros with support for 147 local currencies.

Payment recipients choose their preferred method via a secure pending payment link sent in a branded email, or your team pushes a direct payment in the method of your choosing.

In some cases, the financial institutions we partner with automatically flag accounts they were unable to identify automatically and they request a manual review of a user's identification.

Not to worry, everything is okay! We simply need to have one of our identity verification partners verify that you're you.

When uploading a picture of your government issued photo ID, license, or passport, keep the following in mind to avoid longer verification timelines:

  • All 4 Edges of the document should be visible
  • A dark/high contrast background should be used
  • At least 90% of the image should be the document
  • Should be at least 300dpi
  • Capture image from directly above the document
  • Make sure that the image is properly aligned, not rotated, tilted or skewed
  • No flash to reduce glare
  • No black and white documents
  • No expired IDs

‍

Once you upload your document we'll have it reviewed in anywhere from a few seconds to 2 business days. You'll be notified when review is complete.

ClaimsSnap helps insureds trust their insurer in their time of need: expediting the claim process by removing manual bottlenecks as insurers pay approved claims.

The biggest being the different payment method options you have at your fingertips. From Instant payouts that settle in seconds, to ACH payments, to paper checks.

Using ClaimsSnap allows you to get paid anyway you want, anytime you want, even on nights and weekends.

Plaid makes it easy to securely connect your bank to ClaimsSnap. Plaid connects to thousands of financial institutions across the United States. With Plaid, connecting your bank account is easy. With Plaid, you’re in control of your data. You choose whom your data is shared with, for what purpose, and how long.

On ClaimsSnap every reimbursement is paid in full. The amount shown in the final Confirmation step is always the amount that recipients will receive.

No. When recipients cash out Pending Payments they can choose to save a default payment method, cashing out future disbursements automatically.

For direct payments, recipients do not need to take any action to receive their funds; they are transmitted automatically via the sender's chosen method.

On the ClaimsSnap platform, a recipient’s pending payment will remain available until it is settled by the receiver, or canceled by the sender. There is no limit to when you are able to retrieve your money.