Trusted by industry-leading companies
SnapRefund
An award-winning company at the intersection of fintech and insurtech.
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Tailored benefits for every need
From improving customer support to automating operations, our AI chatbot delivers real-world impact across diverse sectors and use cases.
for carriers, MGAs, and TPAs
Pay claims instantly with nothing more than an insured’s email address. Dozens of powerful features sculpted by industry-leading carriers, MGAs, and TPAs.
for Insurance Agents
AgentSnap makes selling and binding agency billed policies as easy as sending a link to your customer’s phone.
Invoicing? Easy.
Signatures? No problem.
Premium remittance? Automatic.
Get to know the talented individuals
behind SnapRefund’s success.
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Cody Eddings
Cody Eddings is a lifelong entrepreneur and engineer. Born and raised in St. Louis, he graduated from Lehigh University with a B.S. in Computer Engineering and has built apps for fortune 500 companies and startups alike.
Cody is a 3rd time founder and previously served as Lead Android Engineer at URBN.
Cody loves helping insurers and producers automate their payment workflows, driving higher profitability and efficiency across the value chain.
In his free time, he loves spending time with his dogs, hiking, and playing strategy games.
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Anis Taylor
Anis Taylor, is the Co-Founder and COO of SnapRefund. With over 20 years experience in production and product development, Anis has been tasked with innovating the modern digital payments process.
Choose the right plan for your business
Basic
Start small
$15 / Monthly
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Essential chatbot capabilities to get you started- Communicate in 10+ languages
- Seamless connection with platforms like WordPress and Shopify
- Up to 1,000 monthly conversations
Pro
Scale your capabilities
$85 / Monthly
most popular
- Advanced automation and customization tools
- Communicate in 50+ languages
- Compatible with all major platforms and CRMs
- Up to 10,000 monthly conversations
- In-depth insights with exportable reports
Enterprise
Do more with enterprise
$125 / Monthly
- Full access to all functionalities
- Communicate in 100+ languages
- Tailored solutions for unique business needs
- No chat limits—scale as needed
- Priority assistance and personalized onboarding
- Deep learning-powered analytics for actionable business strategies
Basic
Start small
$10 / Yearly
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- Essential chatbot capabilities to get you started
- Communicate in 10+ languages
- Seamless connection with platforms like WordPress and Shopify
- Up to 1,000 monthly conversations
Pro
Scale your capabilities
$65 / Yearly
most popular
- Advanced automation and customization tools
- Communicate in 50+ languages
- Compatible with all major platforms and CRMs
- Up to 10,000 monthly conversations
- In-depth insights with exportable reports
Enterprise
Do more with enterprise
$100 / Yearly
- Full access to all functionalities
- Communicate in 100+ languages
- Tailored solutions for unique business needs
- No chat limits—scale as needed
- Priority assistance and personalized onboarding
- Deep learning-powered analytics for actionable business strategies
Our happy customers
Discover how carriers, Managing General Agents, and Third Party Administrators are taking the effort out of their payment operations and settling payments worldwide with an elegant UX.
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Frequently asked questions
Find answers to common questions about ClaimsSnap.
More questions?
Let us know at: support@snaprefund.io
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- Awaiting-sign-up
- Awaiting-cash-out
- In-transit
- Settled
- Canceled
- Failed
In your Transaction History you’ll see all of the payments you’ve sent and received.
As your payments travel within ClaimsSnap you’ll find the status updates in real-time. There are six potential statuses:
Check out what each status means below.
Opting out of communication is easy!
Navigate to Preferences (click the hamburger menu tray if you're on mobile).
From here, you can choose which communication channels are allowed.
Security is at the center of what we do at ClaimsSnap.
All data is encrypted and tokenized where possible, and ClaimsSnapdoesn't store any sensitive payment data on our servers, mitigating the impact of an unlikely data breach.
Additionally, ClaimsSnap conducts regular penetration testing and monitors platform usage 24/7 to ensure you can enjoy the highest quality, safest payment experience.
On the ClaimsSnap platform, a recipient’s pending payment will remain available until it is settled by the receiver, or canceled by the sender. There is no limit to when you are able to retrieve your money.
On ClaimsSnap every payment needs to be confirmed each time a recipient wishes to cash out funds for pending payments.
For direct payments made via the API, recipients do not need to take any action to receive their funds; they will show up automatically via the sender's chosen method.
In some cases, the financial institutions we partner with automatically flag accounts they were unable to identify automatically and they request a manual review of a user's identification.
Not to worry, everything is okay! We simply need to have one of our identity verification partners verify that you're you.
When uploading a picture of your government issued photo ID, license, or passport, keep the following in mind to avoid longer verification timelines:
- All 4 Edges of the document should be visible
- A dark/high contrast background should be used
- At least 90% of the image should be the document
- Should be at least 300dpi
- Capture image from directly above the document
- Make sure that the image is properly aligned, not rotated, tilted or skewed
- No flash to reduce glare
- No black and white documents
- No expired IDs
Once you upload your document we'll have it reviewed in anywhere from a few seconds to 2 business days. You'll be notified when review is complete.
Being a user on ClaimsSnap comes with a lot of benefits. The biggest being the different payment method options you have at your fingertips. From Instant Payouts that settles in seconds, to ACH payments, to good ole checks. Using ClaimsSnap allows you to get paid anyway you want, anytime you want, even on nights and weekends. In addition, our User Interface makes it so easy for you to navigate the platform.
Plaid makes it easy to securely connect your bank to ClaimsSnap. Plaid connects to thousands of financial institutions across the United States. With Plaid, connecting your bank account is easy. With Plaid, you’re in control of your data. You choose whom your data is shared with, for what purpose, and how long.
On ClaimsSnap every reimbursement is paid in full. The amount shown in the final Confirmation step is always the amount that recipients will receive.